Houston Cox ensures customer satisfaction by meeting our customer’s needs and requirements.
This is evidenced by a large proportion of repeat business and recommendations. Our aim is to
provide excellent products, goods and services, safely, on time and within budget.

We operate an Integrated Management System (IMS) that conforms to BS EN ISO 9001: 2015 as
well as BS EN ISO 14001:2015 and OHSAS 18001. The IMS comprises the Health and Safety,
Environment and Quality Manual together with supporting documentation supplied in the company
starter pack. It sets out the procedures to be adopted in procuring, executing and concluding our
works in line with our H&S, quality and environmental objectives.